24-Hour Quality Service

Next Guest offers a limited quality guarantee. If the Client reasonably believes that the Cleaning Services provided by Next Guest were not completed to a professional standard, Next Guest will, at no additional cost, provide the Client with a one-time re-cleaning of the specific area of concern at on a date and time agreeable to Next Guest (the “Recleaning”).

The Quality Guarantee only applies if the Client communicates their concern to Next Guest within 24 hours after the service is complete.

Next Guest will not provide more than one Recleaning with respect to the Client or with respect to the Property.